Terms and Conditions
Welcome to TenoBet. This document outlines the binding agreement, rules, and regulations for the use of all services, games, and content provided. By registering an account and using the platform, a user confirms acceptance of these terms and conditions. It is essential to read and understand this agreement fully before participating in any activities. The framework provided here ensures a fair, secure, and regulated environment for all players on the Tenobet official website. These policies are designed to protect both the player and the operator.
General Rules
These terms and conditions constitute a legally binding agreement between the individual user and TenoBet. Accessing any of the games or services is conditional upon full acceptance of these terms. The company reserves the right to amend these terms at any time. Significant changes will be communicated to players, but it remains the user’s responsibility to review the terms periodically. If any user does not agree with a part of this agreement, they must cease using the service immediately. All activities on the platform are subject to these regulations.
Player Account Registration
Creating an account is a straightforward process, but it is subject to strict rules to ensure compliance and security for all members.
Eligibility and Verification
To register an account, a person must be at least 18 years of age and not reside in a restricted jurisdiction. TenoBet enforces a strict Know Your Customer (KYC) policy to comply with regulatory standards. Before a withdrawal is processed, account verification is mandatory. This process typically requires submitting documents such as:
- A valid government-issued ID (Passport, Driver’s License)
- Proof of address (Utility bill or bank statement from the last 3 months)
- Proof of payment method ownership
Verification can take up to 24 hours but may extend if document quality is poor or further checks are needed.
Account Holder Responsibilities
A player is permitted to hold only one account. The detection of duplicate accounts may lead to the closure of all associated accounts and the voiding of any winnings. The account holder is solely responsible for maintaining the confidentiality of login credentials, including the username and password. Any activity conducted through the account will be considered valid if the correct credentials have been used. It is advised to use a strong, unique password for protection.
Deposits and Withdrawals
Financial transactions are governed by specific rules to ensure security and efficiency. All funds must be from legitimate sources, and the name on the payment method must match the name registered on the TenoBet account.
Deposit Conditions
A minimum deposit of £8 is generally required, though specific methods or bonus offers may require a higher amount, often between £17 and £21. Funds should appear in the player balance almost instantly for most methods, though bank transfers may take longer. TenoBet does not charge fees for deposits, but the payment provider may apply its own charges.
Withdrawal Conditions
The minimum withdrawal amount is £84. There are also maximum limits in place: £840 per day and £1,680 per week. To prevent fraud, withdrawals are generally processed back to the same payment method used for the deposit, where possible. If this is not feasible, an alternative verified method will be required. All wagering requirements from bonuses must be completed before a withdrawal request can be approved.
Bonuses and Promotions
Promotional offers are subject to specific terms that govern their use. These include wagering requirements, which are set at 25x for slots bonuses and 15x for sports bonuses unless stated otherwise. The maximum bet permitted while a bonus is active is £4. Most bonus offers are valid for 7 days from the moment they are claimed. TenoBet reserves the right to withhold or retract any bonuses and winnings resulting from fraudulent or abusive practices. For any queries about bonus terms, please use the information on the Tenobet contact us page.
Prohibited Activities
Any form of fraudulent or prohibited activity is strictly forbidden. This includes, but is not limited to, the use of stolen credit cards, collusion with other players, and the use of artificial intelligence or software aids (‘bots’). Engaging in such activities will result in the immediate closure of the account, forfeiture of all balances, and potential legal action. TenoBet employs sophisticated monitoring systems to detect and prevent unfair practices, ensuring a level playing field for everyone.
Intellectual Property Rights
All content available on the platform, including software, text, graphics, and trademarks, is the exclusive property of TenoBet and its licensors. This content is protected by copyright and intellectual property laws. Users are granted a personal, non-exclusive, non-transferable right to use the services for personal entertainment only. No part of the content may be reproduced, stored, or transmitted without prior written consent from the company.